We have embodied quality in our way of life and in everything we do.

We define ‘quality’ as delivering a service of care appropriate to each individual clients needs. We have a comprehensive self-assessment system, which requires all our policies and work practices to be audited at least annually to ensure that we maintain the standards we have set ourselves. Any ‘non conforming’ areas are corrected and reviewed and any other action we may need to take to ensure that the problem is not repeated in the future.